I am on hospice as I'm going to die soon. My internet is terrible and if I call Cal DSL I'm told to unplug everything and plug it back in blah blah blah blah then the say I should have it checked by a professional. It was installed by a professional who installed my security system. The internet through Cal DSL that is a problem. I will be dead before I get service with someone else because Cal DSL is cutting me off because I asked for a tripod like all my neighbor's houses have, just not me!