I took my car to get fixed here because they are the only shop in Toledo approved by Esurance for their E-star rating. After dealing with Grangers, I would have rather paid out of pocket for a job well done than keep coming back across town to try and remedy shoddy work and deal with a crybaby owner. I realize this review is for the auto sales, but my experience is relevant because my rental was pulled from the sale lot. Keep in mind here that I had my infant son with me for a more vivid picture of the owner's moral compass. It had a cracked windshield, no rearview mirror, underinflated dry rotted tires, and half way home I realized the brakes were getting worse by the minute. Why? Because of a gaping hole in the brake line. My son & I were both almost killed, so I parked the car until mine was done, hoping that if I didn't complain, they would do a good job on my car. Similar to why I don't send food back at a restaurant. I had no such luck. The body panels were just as crooked as when they went in, and the paint color was not even close. I very politely asked him to make things right. He wasn't happy about it, but admitted that things were done improperly so he kept my vehicle to make things right. I should have just kept the wrong color and crooked bumper, because it actually looked worse after their second botched attempt. I wish I could leave a zero star rating.

Stay away! Bought a car in Mid March. There was a problem with the windows and they said they would fix them. After driving back over there once already they needed to have the car left there to be fixed. SO we ended up driving the 20 something mile trip 3 more time. Then they did not send out the title until 2 days before the temporary license tags expired. So now our tags are going to expire and we have no title!