Have been going to these guys for years simply for the convenience of their location to my home. (Quick drive). I used to be really proud to visit them, as their staff was pretty straight-forward, no-nonsense...But after taking four vehicles their and totaling over $10K in repairs over these years my views have since changed.



-Their answer to everything seems to be "NEEDS NEW (Insert perfectly fine part here)

-Their parts do NOT last.

-Their warranty is written so that it WON'T help you 99.9% of the time

-The guys don't want to explain or reason

-They don't treat you as a valued customer. Or at least I certainly don't feel like they have valued my business of the years. This is one of the sadest parts to me.

-Sloppy repairs (Oil, gasket material everywhere. Air in break lines)



The only little story I have to share is in regards to my Dodge Caravan that's over a decade old. I take care my vehicles... routine oil/filter changes, tire rotations and balances, cooling flushes, gator belt/pulley replacements, and I drive keeping the van's age in mind. I accelerate nice, slow and smooth to treat the transmission with love....and break consistently to wear brake pads nicely and prevent any issues with calipers. Despite slow turns...my front tie rods have failed me three times now. I think this is partially a Caravan thing... but by the third time at Midas when I confronted one of the guys, he simply told me that "The parts are all from China now, they don't last as long, and there's isn't much we can really do"... EEK! Put a better warranty on your sh** or something. In the meantime I shall look for different places to get my work done.

i took my new car cause of overheating the next day they told me it was the engine. i checked the hood and it had antifreeze all over they ran my car so long that the had blown a head gasket .i know i didn't do it because my car overheated once and i stop immediately and i towed it. they did got away and now i have to pay for a new engine because warranty wont cover it!! I HATE THEM!!