Fantastic, from a woman's point of view, they help, suggest, even open and set up fluids for systems that I find difficult to push, turn, and squeeze,( usually have to look for a child to open child - proof lids ) give pointers to assist me the, mechanical chanegeled, on what to buy, how to use, all I need to be more self independent. Help to shop and compare. Wonderful employees that are caring and respectful to us the women who have to look out for our own car.