Nancy knows what she is doing and is very pleasant and helpful. I trust her knowledge and depth of experience since she has been doing appraisals and consignments for over 30 years. I also saw that she has a wide varity of items to fit most people taste and they are very reasonably priced.

When my husband and I walked in the front door of this business on Monday, Feb 25th, 2013 and asked the two ladies standing at the desk to the left of the door for help, they stood there continuing to chat until we got their attention and asked them if we could get an appraisal. The one woman looked annoyed and simply handed us a business card which showed appraisals are only on Saturdays between 10:00am and noon. Because of their customer service skills, we will not be going back!

VERBAL APPRAISALS $5.00 EACH

Spare yourself the unpleasant experience. I don't know whether Nancy was off her rocker, or just dishonest and deceptive. I called her earlier in the week looking to consign some items. She let me know that I get 60% and she gets 40%. To make the long story short, I brought my things in, she took 3 minutes looking at them, and told me they were basically worthless. She then charged me for an appraisal!!! She told me it was $15 to look at them! I was bewildered and shocked. When I told her we had never talked about an appraisal, I specifically spoke with her only about consignment. She said something about her time and that she would take $5. My husband gave her the $5 and we left. I still have such a sour taste from the whole experience, and would not wish it on my worst enemy.