My father recently passed away unexpectantly. Robert Garner, general manager, was a great help and comfort. He helped file the life insurance, tried to bring down costs( and did), was very professional, compassionate, patient and kind to my elderly mother. He pointed out that since my dad was a veteran, he could have an honor guard, which we would not have thought of ourselves.
My father's presentation at the visitation was also excellent(much better than the last sight of him in the hospital after his arrest with tubes etc.) The funeral was a great comfort to my mother and myself, flawlessly handled by everyone associated with this funeral home.

Our family has used Floral Hills for many years for our family funerals. The funeral director, Jennifer has been a blessing to work with. She is very sincere & caring when planning your funeral there. I would highly recommend Jennifer & her team at Floral Hills funeral home.

The most unprofessional, mean person from this funeral home cut me off during a precession, had no lights or insignia stating he was part of a procession....almost caused me to hit him by stopping after pulling out of the school, then had the audacity to make a small two lane road into a 3 lane by swerving between me and oncoming cars to tell me "he was part of a procession and I had to stop". I've done work volunteering for places where traffic help is needed, and I felt really disrespected and put in a dangerous situation by this mean, vile person. No cards were present and this was right as a basketball game as ending. He pulled out of the school and just STOPPED, no indication, no looking or advising oncoming traffic...and at this point NO cars were around him. Nobody could guess this guy was with a procession...just looked like a lost, senile man. stopping in the middle of a road near a school. ALL HE HAD TO DO WAS HIS JOB, LOOK BEHIND HIM AND WAVE, SOMETHING. COMMON SENSE, TRAFFIC SCHOOL 101. ..made no sense, was curt and scared my 7 year old kid in the back seat. I've been in the traffic business and I know what should be done, and if a funeral company can't even hire a competent driver, and have no flags or indications of it being a procession, well. , come on.. Rude, had no answers for my questions about why he was acting the way he was and why there was no indication of a funeral. It scares me that this place is near a school. Spend 10 bucks and buy a flashing light! Or maybe some flags for cars...if there were any to see when he stopped that is. Behavior like this near a school is scary, and could lead to something tragic. Needless to say the NKY Police will be looking into their methods of "traffic control". Take note of this and other comments before choosing this place.