I just ordered two deluxe 1/2 lb cheeseburgers to go. I live approximately 7 minutes away. Both burgers were cold by the time I got home....which means they were likely cold when they served me. Last time I was here I could not get any service from the staff who were too busy talking top each other to bother looking out to see who needed help...even after I yelled to get their attention. I swore that would be the last time I went to this DQ....and after tonight it will be....the last incident was some time ago...It does not appear they have improved any