Left in tears because of the rude people, lack of care, & the $105 debridement that my regular dentist said I didn't need. Doctor was in his early 20s, looked at my XRays w/o touching my teeth, & told me I didn't have any cavities. I told him that I did not want a debridement, only a cleaning, & they would not allow me to do so.The hygienist that actually cleaned my teeth was rude, uncaring, & kept telling me that I was very sensitive. Never asked me if I needed a break, just kept scraping at my numbed teeth. Hygienist told assistant that I was apprehensive & wrote on my chart that I was "ready to get out!". I went to my laser dentist office, that filled my very small cavity the same day after I went to friendly smiles; she looked at my teeth & had to partially re-clean my bottom teeth bc of the calcium build up that the hygienist at Friendly Smiles had left on my teeth. Doctor @ my laser dentistry office said that I didnt need a debridement & that I could have had a normal cleaning.

Dear Mr. Tortorello,



Thank you for taking the time to write a review on your experiences with Friendly Smiles Dental Care. We are truly disappointed to hear you had a negative experience while working with our team, and appreciate your honest feedback. We understand your concerns and did not intend for you to leave our offices frustrated. I have shared your experience with our entire team, to ensure we are able to better communicate such details, to all our patients in advance.



Please feel free to contact me directly at 813-885-6969 if you would like to further discuss the details.



Thank you,



Vivian Sanchez

Practice Administrator

info@friendlysmilesdentalcare.com

813-885-6969

The staff was friendly until they realized I wouldn't pay the better part of a grand for a cleaning their competitor unequivocally stated I did not need.



They claimed I needed a special several hundred dollar cleaning. When I asked for a regular cleaning they told me it was "all or nothing" and then rushed me out of the office.



I went to a competitor who declared my teeth to be in good health. All I needed was a routine cleaning.



Caveat Emptor - Buyer Be Ware