I've been coming here for over a year and a half and have always received my dry cleaning on time and in excellent condition. It's extremely convenient for the residents in Channelside, very easy to walk to. The only potential issue I can think of is parking; use the parking garage or find a spot along the backstreet but its the same parking situation for anyone going to nearby businesses such as Pour House or the Powerhouse gym. Highly recommend, especially for Channelside area residents.