This store is amazing. They have had a few bad groomers come through but the dark headesld groomer thats been there the longest is great. In my experience working with pets ill say this...if you have to state "call me IF my dog needs shaved..." then you have neglected your dogs coat and it needs to be shaved instead of jerked and pulled on. So a groomer will shave your dog since you let it become matted.

I took my yorkie to Petsense in Tahlequah on May 18. Spent 20 minutes speaking with the groomer & actually begged them not to shave him as they had before. I requested they call me if they felt he needed shaved. I felt uneasy when I left & came back to pick him up. They assured me my dog would be fine so I trusted them & left him there. When I picked him up, he didn't look like a yorkie at all. They shaved his whole body & cut his dew claw to the quick. It was bleeding & he was traumatized. I have never gone through such an ordeal in my 50 years with a pet and its been like an act of Congress to get them to even admit they injured my poor dog. The store told me after the fact they are not required to have licensed groomers. Says a lot in itself.

The store itself is okay, although not great. They seldom have enough stock that I can buy cat food for two weeks at a time. Making multiple trips to the store is time consuming and annoying. The groomers are a complete joke. I took my dog in for a bath and a trim, specifically telling the groomer that I didn't want the dog's hair short. She said okay. When I picked up my dog, she had a buzz cut similar to what she'd have if she'd enlisted. When I complained, all I got was a half-hearted "sorry." Don't use these groomers, and don't expect to be able to stock up on supplies at this store.