I went into the Oreck Store in Tacoma looking for an air purifier in December. I knew pretty much what model I wanted but I was not sure what the final price would be. The staff at the store were very knowledgeable on what they carried. They both had questions for me regarding why I wanted that particular model (I guess the HEPA filter is more popular). In the ned, I got what I originally came in for, it seemed like I got a fair price, plus I got a couple of extra freebies. All in all, I was pleased with my experience.