He has that small company touch and is some times hard to get ahold of because of the busy time of year but he outperformed my expectations and did extras that i did not ask for. His crew is very respectful and was the best out of all other contractors i ever hired. He is very artistic with his rock wall placements and is an artist at it. He didnt even ask for a down payment -" just pay in full when done when I was happy with the work." The only complaint is that he was hard to get ahold of - didnt respond to my message for 2 days. He said he was sorry though and that he was overloaded with work but once he commits to a job - that comes first and he did the same for me and completed it beyond my expectations.