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REVIEW SUMMARY

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2.5
7 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
A
andy.g.davis

03/02/12

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This a professional organization w/ qualified people. - Our 2 CO detectors went off Sunday night. I called the emergency number, left my info. w/ them and a technition called me back within 10 minutes. He explained the rates, then we decided to have him come right over. He determined the problem . We decided to turn off the furnace and have it repaired the next day during business hours so we could save $$. The tech. arrived the next day. The furnace was cleaned , flue pipes inspected and repaired and a potentially dangerous condition was corrected. The charges were fair for the work performed. If you have a heating problem - CALL THEM.

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anonymous

04/29/11

bad experience came out to fix my furnace and three hours labor old me it was an igniter. then charged me three hours of d have been able to figure out a lot faster and less expensive

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anonymous

04/28/11

Horrible experience. Placed service call, tech quoted us what it would cost, then bill ends up being double that. Don't call them.

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anonymous

04/02/10

My furnace was not working and these guys came out and fixed it fast and cheap. I would recommend them to anyone who needs their heating or air conditioning fixed.

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shamrock1973

03/04/10

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Horrible experience. Placed service call, tech quoted us what it would cost, then bill ends up being double that. Charged us service hours for time to go and get space heaters for us to use, even though they verbally said no charge for them. Total rip off. Still trying to get them to bring bill down or likely we just won't pay and let a judge sort it out. Pretty sure we will win. Don't call them. I had to give one star to save, but really want to give negative 5.

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anonymous

09/04/09

I can update the earlier review about "great installation".It would seem that the issues are finally resolved and the system working normally. I might guess that each (or at least some) service techs had not really looked at the full prior history of repairs, but no way to know. In fairness, a person who may have been a manager called and I have not seen a bill for the final repair. As such, I will revise my rating. My advice, if you use them and have a service issue that takes more than one visit, is just to speak to someone who will follow the issue and who you can get back to specifically. I think they can do a solid job but don't get lost in the shuffle. If the services were one shot deals I would have been able to give a five. The costs for the unsuccessful repairs and the number of visits should be a three. Since I think my experience is likely an exception, four stars

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anonymous

08/27/09

Great installation. Major service nightmare ever since we had them move AC condenser for landscaping. 3 service visits for three consecutive seasons, each time telling them there was a coolant leak and being told that was wrong, we had done something wrong the first two services. Finally had to take a photo of the leak and got it fixed. Later same summer had fan failing intermittently. Told repair guy this. Again we are told it's our fault because we have some register vents closed that shut it down. $100 bucks for them time and blame. That night, with every vent open it fails again and we wait several days for someone to come out and confirm fan failure. Part covered, another labor charge. They told my wife our house wiring may have voltage fluctuations harming the motor (although apparently not for the first eight years). Now one day later condensate is spilling out of the condenser and into motor electronics. Wonder whether that's worse.

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DETAILS

Serving Central New York's Heating & Air Conditioning Needs For Over 70 Years

General Info
Cooney Air Conditioning & Heating is dedicated to providing the best possible solution for your home or business. You can count on us to provide you with a system and solution that fits your unique needs and since we have installed many systems in this area, we have earned a reputation for doing the job right the first time. We also offer many furnaces with variable and multi-speed features that can provide enhanced indoor comfort by slowly ramping up to your thermoset.
Hours
Regular Hours
Mon - Sun:
Categories
Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Construction Engineers, Fireplace Equipment, Fireplaces, Heating Contractors & Specialties, Heating Equipment & Systems, Heating Equipment & Systems-Repairing, Heating, Ventilating & Air Conditioning Engineers, Professional Engineers
Services/Products
    Exhaust SystemsCentral Heating SystemsMaintenance AgreementsFiltersElectric HeatDuct WorkFurnacesBaseboard HeatingHeatersHeating PartsSpace HeatersGeothermal Heat PumpsHeat PumpsHeating SystemsThermostatsGas HeatingRadiant Heating
Payment Options
Brands
Acdelco, Airtemp, Amana, American Standard, Ao Smith, Aprilaire, Armstrong, Arvn, Borgwarner, Bryant, Burnham, Century, Climatrol, Coldspot, Coleman, Columbia, Comfortmaker, Crane, Duo-matic/olsen, Duo-therm, Emerson, Fraser & Johnston, Friedrich, Gaffers & Sattler, Ge, Glowcore, Goettl, Goodma, Green Colonial, Heatwave, Heil, Hitachi, Johnson, Keeprite, Kenmore, Luxaire, Marvair, Miller, Moncreif, Mueller, Nordyne, Payne, Pioneer, Sanyo, Singer, Southwest, Sunbeam, Tappan, Tempstar, Wattmaster, Weatherking, Whirlpool, White-westinghouse, Williams
Accreditation

Certified

NATE Certified

City Of Syracuse Master Mechanic License

Data provided by one or more of the following: Thryv, Data Axle, Yext.