I am extremely saddened by the way I was treated by this salons manager and hair dresser Dori in Sumter South Carolina.On 15 Nov 2016, I received a hair color/cut appointment from DayeLynn HairGallery. They have a solid reputation in the local area, and after getting a recommendation to try them, I was excited for my appointment. However, the service provided was not consistent with their own commitment to quality. I am profoundly disappointed in the service I received from DayeLynn Hair Gallery. At the conclusion of my appointment, I verbally expressed my concern anddisappointment in the service provided by the hairdresser.She insisted that it "looked fine," although I could clearly seethat the highlights performed appeared to be thick, bold blonde stripes,originating about an inch from my center part-giving the appearance of twomonths' growth-in my dark brown hair, versus the style she and I haddiscussed. Despite my insistence that additional color needed to be addedto correct this, she would not assist me. Proper restitution must be provided for the unacceptable service I received.After multiple phone calls with the hairdresser and manager ofDayeLynn Hair Gallery, a refund of half the amount paid ($54of $108) was provided. While the financial compensation is appreciated,larger concerns still remain. One is the threatening tone used the hairdresser; she stated she would "make this ugly if she needs too" when shelearned I spoke with the manager. Additionally, my hair still needs recolored tocorrect the damage done by the hairdresser. I have an extreme loss ofconfidence in DayeLynn Hair Gallery and their hairdresserand I am not comfortable having someone at DayeLynne Hair Gallery work on my hair. I would like a full refund of the remaining money I paid ($54.00) andclaim actual financial loss which would be the cost of getting my hair fixedby another salon.