Sophie's Healthcare services is the most unprofessional, unreliable,irresponsible, uncaring agency I have ever dealt with. I was told they were providing services for my husband starting June 13, 2015. I had to call every day they were supposed to send an aide. Each time there was an excuse as to why my aide wasn't at my home. Until last Sunday when no aide showed up and no one answered the phone at the office all day. I called on Monday and never got a straight answer as to what happened. I was told that a new aide was assigned and would definitely be there on Saturday, July 4th. 15 minutes after aide was due I called and was told they were no longer taking the hours they contracted for leaving me without assistance for another weekend. Out of 4 weekends that they were supposed to provide coverage, 8 days total, I had coverage for 1 almost full day and 2 half days. Stay away from this agency!