Dear Bob & Team, We wanted to take a few minutes to let you know how great our experience with your office has been. We didn't know what to expect when our original agent retired and our policies were going to be managed by your team. Well, you and your folks have exceeded our expectations as far as helpfulness, high quality of customer service and the "personal" approach you all take. Our calls are always answered promptly, our inquiries are always addressed to our satisfaction and we genuinely feel well cared-for. This past weekend I realized I needed copies of our car insurance cards. Within hours of sending the request to you online, Maryellen quickly responded, sent us a file to print the cards out and dropped copies in the mail as well. We are enjoying our relationship with you & your team, and really appreciate knowing we can trust you to always have our best interest in mind. Thanks!

My name is Teresa Williams and I am using Bob Nachbaur, State Farm for my auto, rental, and life insurance. He was very helpful to me in making my decisions on what insurance would be best for me and my family. His office staff were very friendly and also helpful. I feel very comfortable with my decision to use him for my insurance needs.

I had my auto and homeowners insurance with another company. My rates were going up so I contacted State Farm for a quote. Bob Nachbaur's excellent customer service is the reason why I switched to State Farm. He spent time reviewing my auto and homeowners policy and determined I was overpaying for the policies I had. I could not be happier that I switched to State Farm. Bob is very responsive to any questions I have and is someone I trust. State Farm is a reputable company that has a proven track record for taking care of its customers.