The selection of frames is good but that is the only positive part. Remember that they say glasses in ABOUT an hour. Really it is about a month. They have lots of fancy lenses that sound like they are life-saving, but they are not worth the $500 after my insurance benefits. They do exams there which should be convienent but that part took up half my Saturday. The commercials say they have money back guarantee but that money will take longer than the glasses. I guess, if this manager does exist, only he can refund my credit card and that came with an outright fight. There are way better eyeglass options right inside that mall.