My well pump busted and Crandall's was recommended both by my trusted plumber (Skip Jackson) and Frank at Ace. Howard knows his stuff and treated me right and, because I had no water, came as soon as possible and replaced the pump. There ended up being problems, and they had to stay until 9 that night and I was not charged for the extra time it took. Even after an exhausting day for them, all were very friendly and polite. When I get the money for a whole new well, they will be who I call and no one else.