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I had a great experience with Griffin Tire-I had some tires installed on my Ford Edge. After driving for almost a week there was a lot of tire noise. I called Griffin Tire and they agreed to replace the tires after 2 weeks of driving on them at no charge. Turns out the tires were defective from the manufacturer. They didn't know that and didn't have to replace them but did anyway and quickly. Now my tires are perfect and I'll refer my friends for sure.