Dr.Wagner all my praise goes to you! Thank you so very much for taking wonderful care of my little Laci. She came in to on Dec 4th to get teeth removed and cleaned. You were very informative on how the procedure went, gave me lots of detailed information and suggestions on how to maintain the health of her teeth. You are God sent!
Now, your front desk staff...that’s another review and a totally different rating.. please look into hiring more friendly and LESS snappy ladies at front desk. Didn’t get her name, but the older lady with short cut hair and glasses, is extremely rude.
Much thanks again Dr.Wagner. Happy Holidays and Happy New Year to you and your family.

On Saturday 1/31/2015 our baby girl Jewelz a Pomeranian/Chihuahua mix was hit by a car. So naturally we rushed her to the vet to get checked out to make sure she was fine. When we arrive to the vet they took an x-ray to see if she had any broken bones. Thankfully she had no fractures but she did have some bruising to her underbelly. When we noticed the bruising we asked the vet if she had any internal injuries. When we asked the vet about internal bleeding he looked as though we were offending him by questioning his diagnostics. In any case he assured us that everything was ok and that she will only be uncomfortable for a while. They gave her a shot for the pain and some medication to go home with. They also kept her for an hour for observation then they released her to us.

When we go home we tried to make Jewelz as comfortable as possible. We put her in the play pen with some cushions and blankets. We gave her water through a baby bottle and tried to feed her, her favorite treats. After a few hours of lying in the play pen she had a bowel movement that had traces of blood in it. A sign of internal injury. By the end of the night our baby girl Jewelz died.

Jewelz has been a part of our family since 2009. Not once have we heard her cry in pain. She was a loved very well kept dog. The pain that our baby was in for the last hour of her life was unbearable. If the vet took the time to thoroughly examine her or suggest another facility where we could have taken her for better observation I feel as though she would still be here with us. And if they told us that there was nothing that could have been done to save her we would have had them humanely put her down instead of having her go through the pain that she went through during her final hours of life.

After Jewelz passed on Monday 2/2/2015 I went back to the vet to let them know that she didn’t make it and that I felt as though they were negligent in properly diagnosing my baby’s injuries. I asked for a refund of the bill that we paid on Saturday totaling a little over $277.00. The vet looked me in my eyes and told me he wouldn’t refund me the total amount because that would be admitting guilt. He refunded me the cost of the medication. At that point I pulled my other dogs records and told them that I will no longer need their services.

This whole ordeal has been a nightmare. But we will use it a learning experience. Take the time to investigate the hands you put the lives of your loved ones in.

I would tell them to take their pets some place else.

I took my puppy to the Vet with health concerns. The staff was friendly and very knowledgable. They took care of my baby's issue. This will definitely be our new Veterinarian.