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American Restaurants, Family Style Restaurants, Restaurants

3511 Highway 138 W, Stockbridge, GA 30281

770-389-4095

OPEN NOW: 
Today: 11:00 am - 9:00 pm

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REVIEW SUMMARY

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2.5
3 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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anonymous

11/02/14

Our party of six was shoehorned into a table so small that I had to keep my arms tightly tucked to my sides the whole meal. Tables were so close that the party beside us had to scoot their chairs in tight in order for us to leave. I ordered bottled water. The server returned and told me they were out, so I had to resort to tap water. I can't drink sodas, tea or coffee due to allergies. The water was awful. It tasted so strongly of chemicals that it overpowered the taste of my meal. The server was friendly and helpful, but the food was slow coming out. My burger was mediocre, but was cooked well-done as ordered. My fries were barely warm and tasted of used grease. I had planned to order a salad, but every salad on the menu contained chicken, to which I'm allergic. By the time we left the restaurant, I was feeling sick. I don't plan to ever go again. How difficult would it be to offer a plain "house salad" and filter the tap water? Both would help.

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Reviewer7

10/29/11

Provided by Citysearch
Bob Miller the GM did not rectify customer's complaint

I came in to the restaurant the end of September ordered an appetizer and an item for one child, because she had to go to cheer practice. I also ordered a lot of food for 6 children and 2 adults to go. The server notified me and stated she doubled and tripled check the items. When we got home and was ready to eat our food, my order was completely wrong.:( Some items were missing, one of my children didn't get their order, and some of the orders were wrong. To my dismay, I contacted the manager Kathy and explained the situation, and I also came in person so that my problem would be rectified. Kathy stated she would pass the message on to Bob Miller the general manager. I never heard from him, so I called her again , and she stated he would call tomorrow. Well, tomorrow came and went, no word from him. I called today, and Bob answered the phone. I explained to Bob the entire situation, and he wanted me to come again in person and be inconvenienced, after I had already been up there twice. The main issue is I spent close to $100 dollars,and he didn't want to refund the amount. He stated he would have to contact corporate on Monday.
This issue could have been resolved, if he would've contacted me weeks ago. Kathy stated it would take approx. 5 days for the amount to be credited to my card, but that never happened. I will be contacting corporate as well on Monday.

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anonymous

05/25/09

THE "ONLY" Place to go in Stockbridge, Ga. From the Servers to the Managers,to the GM....all the people are great, the food is fresh, clean, hot and yummy,and the hospitality is GREAT. Nice place to meet, "real People" Cork & THE Stone.

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DETAILS
General Info
For guests looking for the simple things in life, we’re showing our guests the quality time together that only O’Charley’s offers and the big, homestyle meals that make the moment too. From comfort food cravings to rich desserts to cocktails guests love most. From special celebrations to celebrating a chance to come together. We’ll encourage our guests to indulge in something sweet, and then indulge in a moment shared together - with us, at home, or with friends and family. When it’s O’Charley’s, you’ll know that every meal is made for the moment.For guests looking for the simple things in life, we’re showing our guests the quality time together that only O’Charley’s offers and the big, homestyle meals that make the moment too. From comfort food cravings to rich desserts to cocktails guests love most. From special celebrations to celebrating a chance to come together. We’ll encourage our guests to indulge in something sweet, and then indulge in a moment shared together - with us, at home, or with friends and family. When it’s O’Charley’s, you’ll know that every meal is made for the moment.
Extra Phones

Phone: 770-389-5348

Fax: 770-389-5348

Hours
Regular Hours
Mon - Thu:
Fri - Sat:
Sun:
Categories
American Restaurants, Family Style Restaurants, Restaurants, Steak Houses, Take Out Restaurants
Payment Options
Price Range
$$
AKA

O'Charley's Restaurant + Bar

Other Information

Cuisines: Family Style, American, Take Out, Steakhouse

Alcohol: Full Bar

Price Range : Average

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