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- Phone:
Main - 800-262-1531
- Address:
- 25 N Central Ave Ste 400 Staunton, VA 24401
- Link:
- Categories
- Credit Reporting Agencies, Collection Agencies
General Info
We provide our clients continuously-improved profitability through consulting, superior accounts receivable management and cash flow services. We will maintain the highest ethical and professional standards with an emphasis on consumer relations and client education. Each area of our business will have clearly defined guidelines to ensure we obtain our clients goals with measurable results. The application of this philosophy results in more profitable clients, satisfied customers, and motivated employees, thereby creating a more successful organization". An Intelligent Solution Our data flow model is based on artificial intelligence and knowledge-based technology. Our primary system was originally designed to overcome the weaknesses of existing data-based systems, increase the levels of automation, and meet the needs of a changing collection and receivables management industry. Our use of artificial-intelligence concepts and techniques, combined with integrated tools such as a scoring, skip tracing and a dialer that incorporates predictive dialing, automated messaging, text-to-speech and IVR, provides functionality and productivity unmatched in the market place. Some of this technology is available for you to use in-house as well. CBC and VCS have been providing receivables management, recovery services and point of sale solutions for our clients since 1920. The reason for this is simple -- we create relationships!! Our approach to client relationships, our attention to detail and our higher than average recovery rates means success for our clients - and for us. Taking care of our customers has kept us in business, but that is not enough. Our ultimate goal is to develop loyal customers. This objective is achieved through working closely with our clients, fully understanding their needs and offering solutions to their problems--leading to a collaborative, value-added relationship.