I would like to express my satisfaction and appreciation to Coleen , mgr and employee at North Shore Hardware for taking the time to accomodate my needs. I WAS IN A RUSH TO HAVE A WINDOW WITH BROKEN GLASS FIXED AND SHE WAS ABLE TO GET THE JOB DONE SAME DAY ON A HOLIDAY WEEKEND! SUNDAY. It is not easy to find this kind of service and I would like others to know you can rely on this business to get the job done. Thank you again, T DePaola