Was a long time customer, service has gone down hill over the past year. Not satisfied with service, quality of work, and price. I went there since there was little competition in the area. I now go a mile down down the road to Liotta's on Veteran's Rd and Rossville to get my car serviced, a much better customer experience.

I went there yesterday morning, after spending the weekend at the home of my elderly, widowed mother-in-law, to get air in my left front tire, assuming a slow leak. After making it to the automobile dealership where I work, in Hudson County, NJ - as the Finance Director - I had the tire "fixed" by my service department. Unfortunately, the one "plug" installed didn't resolve the issue of a second hole, in close proximity to the one "repaired" by my dealership. I left the dealership, late last night, only to watch a progressive reduction in the PSI reading for this tire, en route to revisiting Tottenville, Staten Island.



So, after going through a couple of cans of "Fix-A-Flat" and three stops to put air in the tire, on my way to the palatial home of my "better-half's" affluent family and spending the night there for the "umpteen hundredth" time, this morning I drove to Jo Jo's on Page Avenue.



All of the men working there were friendly and efficient. The technician who fixed my flat tire, with a properly installed patch, was in the midst of patching the tire on a Mercedes-Benz when I arrived. He rapidly completed that repair. Then, he took care of patching my tire, all within approximately 25 minutes. I am glad my unfortunate experience, with my own dealership's service department, didn't happen to one of my customers. I'm equally glad that I had Jo Jo's in my mother-in-law's neighborhood, to go to when I needed a quick and professional repair, on the spot and with no fanfare and zero aggravation.



Anyone who would think that $17 for a properly-done tire repair is too much, in my opinion, is clueless. These people are friendly, efficient, and competent. What more could anyone ever hope for? I strongly recommend anyone in this area of Staten Island, who needs automotive repairs or tires, to give Jo Jo's an opportunity to make them a fan. A generous tip - to the technician - was clearly called for, in my case. Now, I know why - every time I drive by 125 Page Avenue - Jo Jo's always appears to be "busy" with a car, truck, or SUV on every lift and several vehicles in their parking lot. Apparently, they do a lot more than fix flat tires, with the same high level of professionalism and friendliness that I experienced, for a host of people who come to them with a wide variety of "mechanical issues" that need immediate attention.