Hatcher's Floors, Inc.
7655A Fullerton Rd, Springfield, VA 22153
703-451-0459
PHOTOS AND VIDEOS
REVIEWS Write a Review
10/15/12
Good qulaity work, but not customer service minded. They delivered 13 boxes of hardwood flooring, used 9 boxes and took the remainder. The company refused to give me credit for the unused flooring. also, I had ordered and paid for 2 flush mount wooden vents which they never installed and refused to credit as well. I will file a formal complaint to the BBB.
I love my carpet however I agree with another reviewer concerning the customer service. I had to keep contacting them regarding installation then they took a long time to even call back. The worst part was they lost my 500 dollar money order and have no regard to looking through their records for it. I will not recommend them to anyone else.
04/11/11
Hired to refinish a 60 year old hardwood floor, I was stunned by the finished product. The crew was delayed a day but adapted their schedual to make sure it was completed before our open house. I subtracted 1 star as I had to request a return visit to address a couple of small concerns. I would recomend them.
Would not recommend to anyone. Poor customer service and poor quality work. You have to stay after them to make sure the job is done right. The owner is not a professional and doesnt not pratice customer services as stated on thier website. if I could give the 0 stars I would. Stay away!
01/18/10
Run from this contrator as fast as you can. Their general position is, Oh Well, you'll just have to live with our shoddy workmanship Looking back, I should have sued! They stripped my current floor and then replaced a few old planks. When I explained to them the amatuer quality, they refused to remedy. Too many good companies exist, I'm just sorry I didn't do more homework. Learn from me--don't get taken.
01/18/10
Run from this contrator as fast as you can. Their general position is, Oh Well, you'll just have to live with our shoddy workmanship Looking back, I should have sued! They stripped my current floor and then replaced a few old planks. When I explained to them the amatuer quality, they refused to remedy. Too many good companies exist, I'm just sorry I didn't do more homework. Learn from me--don't get taken.
- General Info
- Hatcher's Floors is a local company with decades of experience installing and refinishing hardwood flooring, laminate, and carpet. We take pride in our exceptional workmanship. You can trust us to start right away, finish on time, and stick to the budget.
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Categories
- Flooring Contractors, Carpet & Rug Dealers, Floor Waxing, Polishing & Cleaning
- Services/Products
- Wood floor installationlaminate floor installationwood floor refinishingcarpet installation
- Payment Options
- Other Link
- Other Email
- Other Information
Parking: Lot
Services: Wood floor installation, laminate floor installation, wood floor refinishing, carpet installation