My children came to my home to clean it. Some unknown person apparently tried to move my Stamina R360s Exercise Bike by grabbing the handle on the Plastic Control Box and broke the box where it attached to the Bike frame. I felt that this design is faulty because it appears to be a metal handle to hold to move the bike or to mount the bike seat. I told this to a nice lady at your Customer Service (Sorry, I lost her name.) and suggested that the Control Box be replaced at no cost to me because if the handle design. I have attached notes to my new Control Box Handle "NO HOLD HERE-NO PULL HANDLE-PLASTIC-WILL BREAK WHERE ATTACHED TO BIKE" to alert unaware persons.Thank you for sending the new one. I suggest adding a warning note, or better still, design the handle to be metal and attached directly to the metal bike frame .I give the bike 5 stars except the handle because I like everything else. Sincerely, George Williams, Marietta, GA 30068