My mother's favorite donut is the Boston cream. They rarely have them and today is Saturday afternoon and they won't have any til Sunday. Who is running this shop? The girls were rude , they were playing around and very unprofessional. Who ever owns this shop needs to clean house.

I used to live in Memphis and cannot stress enough how much better the customer service was once I moved away. I think any normal person in the Memphis area knows what I mean. Just walk into any convenience store.

This Dunkin Donuts, however, makes a lot of the convenience store employees look like personal concierges. I was visiting home and used the drive-thru here for breakfast this morning at about 6:20am. I got short, rude answers to every question even though I was saying 'yes ma'am' and 'no ma'am.' I felt like she was MY customer. They were out of everything I was trying to order--even coffee! Obviously, thus girl was in a bad mood and just didn't feel like working. I just drove off and decided to give a competitor my business. I understand why there wasn't a line here. All the cars were next door at Sonic.

Awesome service. Great managers. I'm known by my coffee drink. And I love it. They always speak. Ask how you are. Not in a fake way like they're being watched. They truly have good manners service and respect for customers/consumer.

I am 9 months pregnant. I went in there and ordered a hot chocolate and 2 donuts. No biggie right? What I later discovered was 2 donuts that were the wrong kind, stale, old and broken. The hot chocolate was worse. It was nasty and cold and when I took the lid off to reheat it..there was a clump of hair in it! I got sick soon after that. What made it worse was that manager didnt care when I called later. Do yourself a favor. Dont go to this duncan's go around the corner to starbucks instead!