stopped in last week when I was in town...there were four of us and I was ordering. Sean, the cashier was welcoming and polite. Another young man offered to help. He should have stayed in his troll cave. Rude, impatient, rolling his eyes...did I say rude? My brother and my 27 year old son were outraged...lucky for him they have better manners than he did. I'd speak to the owner, Bob, if I could find some contact info. Little brat totally ruined my coffee - and I love their coffee. grrr.