The Dr is professional and very nice. The nurses and front desk are not! I had told the the Dr i would be back to have more work done on my teeth...that was a yr ago! I went back in the front desk informed me my ins wasn't going through so i needed to take care of it. Si i left got my ins to go through but have called left servael messages and still not got a return call from them. I just hope the Dr's know that everyone that comes to their clinic isn't getting treated equal. But for you at the front desk don't worry i want bother you anymore i get the hint...