Face to face service was good. However, the mechanic left his/her drink in the car and trying to get to my service tech on the phone took 2 calls; the 1st call forwarded me 2-3 times and I ended up with an answering machine. The service tech was fine once I found him.

Made an appointment 1 week out for a simple oil change. Figured it would take about an hour max. They told me a couple hours.. I decided to wait instead of shuttle. Checked two hours later and have not even started. In the mean time the service writers seemed stressed and arguing with a customer. WOW.. Next time Oxnard or Jiffy Lube.. On top of that when they brought it out after they had not put on the tire pressure caps

Great place to buy a Ram1500. Professional atmosphere, no pressure Sales. Nice job Sunshine and Eric!

HORRIBLE EXPERIENCE!! BEFORE BUYING FROM THIS DEALER- DO YOUR RESEARCH! THEY HAVE TONS OF BAD REVIEWS!!! if I could give negative stars (instead of a one star rating) I would have! Traded in a vehicle on 8/22/10...by law (California Car Buyer's Protection Act 11709.4) the dealership has 21 days to pay it off..they took 55!! Even though we notified them NUMEROUS times of the situation and not only was NOTHING done- but no one ever returned any calls!!..This caused me to have to make an additional payment on a car I was no longer in possession of so as to avoid a delinquent payment and lowered credit score...All the while the interest was accruing on the loan making the payoff higher than I had stated upon trade in (an amount which I verified with the bank to assure accuracy)..dealership refuses to refund my $450!! We have made MULTIPLE calls, and have not gotten a single call back.