We made a trip out of town for four days. Took our dog there and during the interview they asked me what I wanted done with our dog if he died while we were gone...REALLY?!?!?!?!?! I have owned dogs all of my life and NEVER been asked this before. Since we were leaving to go out of town early the next morning I decided to board the dog. When walked with him to the boarding area it seemed cold to me. When I asked about the temperature I was told they kept it 55 degrees at night and 62 during the day. (YOUR KIDDING ME REALLY)....This is a terrier with no undercoat. They assured me he would be fine. We came back to a TRAUMATIZED dog who did not want to get out of my lap...even in the car. I asked about a spot on his nose that was rubbed raw. They told me he tried to bury his food which was common and that is how his nose got raw. He has NEVER tried to bury food and NEVER had a problem being boarded before. The next day after getting him home he was wheezing and having a hard time breathing. A trip to the Vet revealed he had an upper respiratory infection and is now on an antibiotic and cough medicine. The vet was VERY concerned and told us to bring him back if he got any worse. Read this review and decided for yourself if you want to leave your pet here. I will never use them again!