I would to respond to the negative review it sounds like you were very happy with the work that was done regarding the installation of system .I would like to be able to speak with you to see if there is something we can do .We do our best to have all systems shut down by the end of November but there may have been some difficulty in setting up the timing of closing down the system.If there is anything we can do I would like to talk with you about it. Thank you