I have been searching for a salon for years. I have gone to several stylist and have never been satisfied but just lived with it. My friend told me about spa concepts and how it was an Aveda spa. I used to use aveda years ago and loved it. My experience in the salon was refreshing. It's been a long time since anyone has sat me down and talked to me about my hair. She wasn't in a hurry and made me feel like I was the only person that mattered. The staff in the salon worked so well as a team. I left with lots of knowledge, not only about aveda products but about hair in general. I will refer everyone here. I read the review before me and was suprised at everything she said. My experience was the complete opposite and I've been to many upscale spas. I will never go anywhere else.

Just moved here and visited the spa "blindly", as I don't know where to go. My stylist (Brandi) was dressed so sloppy, her jeans were frayed and dragging on the floor. She chomped on her gum (right in my ear) the entire time. She gossiped, by yelling across the room (also in my ear) about a Shreveport business owner cheating on his wife. I also had to listen to concerns about her next client being made to wait 45 minutes for his appointment because the staff told him to arrive early. She left me sitting there to go talk to this next client. Other clients were offered a drink, I never was. I'm eight months pregnant (very obviously). Manners would dictate that a drink would be offered. The entire salon had a juvenile, "mall rat" feel. Brandi made no attempt to talk to me. She was much to busy talking to the other staff about affairs, crawfish poop (not kidding!) and complaining about the scheduling staff. This was a very uncomfortable and bad experience. You are supposed to be able to relax at a salon. I was so relieved to leave! I won't be back.

I went there for four hours as a gift from my husband for our anniversay. I received acrylic nails, pedicure, lunch from Zocolo's, hour message, aqua body polish, steam capsule, scalp message, showered and washed my hair then was rubbed down with a beautifying lotion. I then had my hair blowed dry. This is a great place with wonderful atmosphere. The employees are nice and attentive. The only reason I rated it as 4 is because when I called they should have told me what I needed to bring or not to bring and I didn't know I would be taking a shower and washing my hair. They should let their clients know what to expect when going to the spa for the package they have bought. I highly recommended this place and am going to try out their hair salon at Bellemeade.