Fast, Friendly, Professional, and CARING! Eric and his whole team were wonderful from start to finish. They were at our house on a Saturday within 90 minutes of our call, when our basement flooded with sewer water. It would have been sooner if they hadn't had to drive over an hour to our home. Their expertise, advice, and over all mitigation and repair was perfect. They left our finished basement looking better than it did before! I would recommend them to anyone and everyone! :)

Having spent most of my life in California where the climate is dry, I had never dealt with damage from a leaking foundation, which can result in mold growth. After the excessive rainfall in July and August, I noticed mold growing around the baseboards in my finished basement. I'm allergic to mold, and was somewhat panic stricken. Fortunately, I was referred by my plumber to First Call Restoration. Within 24 hours, Eric Mann, the operations manager, came to my home and assessed the damage. The next day he had a team in my home to start the dry out and cleaning process with a plant based antimicrobial. I appreciated that he took over communication with my insurance company. I was well informed daily as to what the next step entailed. The employees were compassionate, concerned, professional and timely. What could have been a very stressful process turned out to be a positive and educational one for me.