Took my dog here to have her creamated, they are the most unprofessional, unorganized people ever. They promised us a paw print of our deceased pet, as if losing the pet of 15 years wasn't bad enough. My son got the card out of the mail, and found they had sent us the wrong paw print. At that point we decided we weren't sure if we could believe them anymore. They had my dog for over a week passed away and had done nothing with her. I immediately requested they bring her back and give me a refund to allow me to deal with it somewhere else trust worthy, and more professional. Losing my pet was heartbreaking enough but for my family to have to endure this loss twice has been more emotionally traumatizing for us. I don't want any other family to ever have to endure this because someone makes an unexcusable mistake.

We took our son Houston in for his one year shot and everything was fine.

They forgot to do his heartworm test. Now they are telling us we have to come back for it (we drive over 100 miles) before they will fill a prescription for his medicine.

The best kicker. The medicine he has been on they do not even carry. So they are FORCING us to pay a high fee to release a prescription for Pet Meds. So they are making money from us just to get his medicine they do not even offer? GET REAL!

We will no longer take our babies to such awful crooks who only care about money and not the safety of your pets!

Go anywhere else but here because they will find a way to take your money!

I operate a rescue that helps with emergencies when people are in a tight spot. I called to get help for a kitten that got slammed in a door. They wanted $250 just to check her out not including any treatment or meds. Same stuff at my vet would have been less than $75 but kitten was too far for me to get to so we called around looking for help so kitten could get seen. When I felt like we had no other choice but to pay this ridiculous price, they just didn't have time to help her.