Horrible. They have no regard for those with an appointment. Could care less. They argue with you. No owner. No manager. Just a bunch of people who are greedy and have no clue what is going on. Will never go again.

I love how clean the place is and staff is amazing. They have a lot of creative & unique ideas for make up my nails. So much love this place!

Had a wonderful experience at this salon. As a walk in with great needs, Kim took me right away and replaced all of my tips and was very artistic with her pink and white. I will definitely be going to her from now on.

Came across this place. I just wanted a place to get pampered, relax and study. I loved it! They were so friendly and told me they would gladly take my request. My tech did an amazing job. I loved how the girls knew the names of the clients that walked in! I think I found a place to keep going to. Thank you ladies! I'll be back!

Fantastic front desk service. I was greeted with a smile and immediate help getting my hat put away. The host came by during my pedicure to ask if I needed anything. Great customer focus. The pedicure was awesome as well. She actually paid attention to my asks (too many other places just do their usual service).

My husband had a similarly great experience on her pedicure.

The staff here did an amazing job on my pedi and gel polish mani! They were very nice and accommodating and I walked away very happy.

The price is great too! You should definitely come here if you're looking for your new nail salon.

I have been going here for about a year. I called to see if the nail tech I normally see was in to do a repair and a cut-down. Debbi, the manager AND the owner's sister, answered and told me my tech didn't come in until 10:30/11. I told her that it really didn't matter ~ I didn't mind having any tech fix it. As I go to say thank you, see you in bit, she hung up. I let it go and didn't say anything. I get there about 15 minutes after the call and when I walk in, Debbi starts raising her voice to me. Her exact words were "I told you she not come in till later! Why you show up?" I explained to her calmly that I told her I was on my way when she hung up the phone. She said "You sit down and wait over there!". I started getting angry, but again, didn't raise my voice or say anything. Kim walked out (the owner's wife) and asked how I was doing and what she could help me with. I told her what happened and she asks Debbi to take me. I told Kim I didn't want her to take me because she wasn't being nice and was rude. She started to yell and said that wasn't true. They still sat me down with her. She started pulling my hand in anger and tossing stuff around at her station. I said I didn't want her to repair my nails acting that way. She said "You not an easy person to please! You're not my client!" I told her to go to the back and get Kim now. She wouldn't do it. She sat at another station and started playing on her iPad. I had to wait for Kim to come back to the front of the store and then all hell broke loose. Debbi started yelling in another language to Kim while pointing at me and I yelled right back to SPEAK ENGLISH if you're going to talk about me. Then, my nail tech walks in and she started telling her story to her, yet again, in another language. I will not be going back! I asked for the owner's number and spoke with him. He said he would "look into it". It's such a shame! My nail tech came running out after me and said that Debbi has done this before and is "hot-headed" and she was probably having a bad day. I lost my husband and told her THAT'S having a bad day! I frequent their business for relaxation ~ NOT to be spoken to that way. I will not be returning!

I love Kim so much she is one of the best eyelash stylist in Severna Park. My eyelashes always look great. They don't hurt my real eye lashes she is so amazing you should go and see her i guarantee you will be happy.

Vip is one of the best nail salons in town, I think. Good service and the my gel polish lasts much longer than anywhere else. I like how fast they are too. Worth every penny.

Had a pedicure here during my lunch hour today. Great location and the salon is beautifully decorated, clean, and comfortable. Annie, Tylor, and the rest of the staff were so nice and did a great job. It's a bit more expensive than some other locations but I think the service and attention to detail made it totally worth while. Can't wait to come back for another mani/ped.

I went to VIP Nail Studio in the Severna Park and walked out with a perfect manicure and pedicure. The ladies at this salon are by far the best in town; they are very meticulous, thorough, and take pride in their work. I have seen them throw away disposable items and sterilize their equipment. Very clean and Very relax. They also open 7 days a week which is totally convenient. I will definitely be heading back.

VIP Nails is so close to me - can't believe I hadn't discovered them yet. Had a fantastic gel mani/pedi - super clean and they are all very nice. Going here from now on for mani/ pedi and maybe even massage!

I tried this place out again and now I have been going here for several months. Everyone is super friendly and I love falling asleep in a massage chair while I get a pedicure.

Great place to get a good nail design, I enjoyed my time in VIP Nail Studio, very comfortable and helpful service - friendly people. I recommend it!

Me and my boyfriend visited VIP Nail Studio today and we are really impressed! This nail salon has an amazing atmosphere and they work very professionally, really happy with the results!

I just love VIP Nail Studio, their design and style is exceptional, and totally worth it! If you want yourself a good care and just a relaxing place to hang out in, you got to check it out.

Wow, what a place! I'm really impressed with it's stylish design, and professional feel. Amazing nail artists!

This is just a fantastic nail saloon, once you get inside, you feel the very relaxing atmosphere the place has, which adds to the enjoyment. Very professional, good stuff!

Wonderful Nail studio! I came there today for the first time and I'm in love with it! Everyone is so friendly and supportive, and their work is amazing. Good job VIP Nail Studio!

My best friend told me about this place, so I decided to try it out, and I'm glad I did. They are one of the best around, and the place is really beautiful and relaxing, it's just a great experience overall.