One morning, just before lunchtime, I stopped in to have an arrangement sent to a friend who'd just started a new job. It was my first time sending anything from Edible Arrangements. I made it clear that the gift was to be delivered to her AT HOME (she worked just a few storefronts down in the Forum) so her coworkers wouldn't 'help' her eat the entire small gift and paid the $12 delivery fee.
I later found out that EA delivered to my friend at work anyway. When I called to complain I was told that "it was too late" to deliver to her home (no mention was made in the store). No compensation was offered. Needless to say, I won't return to this chain. Ever.

Shady business - Epic Spoil before Mother's Day. The driver, Matt, calls me on Thur 5/8 to apologize for spoiling the surprise the day before but claims he needed to verify my address. Info exchanged & confirmed to receive at 1pm on Friday. My daughter calls me on Friday heartbroken because the Edible Arrangements store in Selma says I wasn't at the address to accept the gift. No delivery was ever attempted. I called the store and spoke with the manager to remind them of the address correction. The manager had no idea what arrangement Matt made with me & claimed due to store policy the address correction was a re-delivery & was never supposed to deliver until Monday 5/12 anyway.

What a great way to say thank-you! Fruit very fresh, staff helpful, I was in and out in just minutes and they delievered it for me!

Thank-you,

Edible Arrangements For Making My Life A Little Easier!