Don't believe anything thay tell you - thay don't. Get everything in writing before you expect anything from them. They're main tool is Armor All.

HONEST, PROFESSIONAL, EXPERIENCED, and FRIENDLY customer service. At S.W.S. you will have the peace of mind in knowing that your machine is in the hands of one of the pacific northwests most knowledgable and longest lasting small-engine businesses. Personal, devoted customer service, and a genuine concern for your needs are yours at a very competitive price when you deal with Doug, Audrey and Kenny at the best shop around! Feel like a person rather than just an invoice when you explain your symptoms or needs to Doug Reasy and his team of professionals. The customer always comes first at S.W.S.!!!