I went here because I couldn't get my borrowed sewing machine to sew. Lisa spent 1/2 hr with me, trouble shooting, and came up with a solution I never would have thought of. When I had a different problem later getting the fabric to flow under the foot, I called and spoke to Adam, who gave me a great solution to that! I didn't spend a penny there, and they were so gracious and helpful.

My newish top of the line vacuum was making noises. Salesman had a great song and dance about cheap motors in some models, The motor was burned out I needed a new machine. I told him my price limit and he insisted on showing me machines 50% over my price limit and generally acting like a sleazy used car salesman.I went home went on the internet and learned the noise was from the belt stretching. A $5 fix. It's routine to replace the belts every so often. This slime wanted to sell me a machine rather than honestly address the issue. I'll never go back.