I had never heard of Chung Lian Flock, but they had the best price on some retail displays, so I took the chance. I am very satisfied with my order, delivered quickly and better quality than I expected for the price. The shipping was reasonable (actual shipping cost.) The displays were packed adequately with bubble wrap and peanuts. It would be nice if they had online ordering or took Paypal, but easy enough to do the phone order. I would definitely use them in the future.