I brought my 16 month old laptop in because it wasn't starting up. Anthony quickly diagnosed the problem as a probable fried motherboard, which I'd suspected.

Although I'd also purchased a warranty, I had no idea where I'd saved my paperwork. Anthony and his manager spent quite a lot of time on the phone with other locations (because I couldn't even remember where I'd purchased it) searching receipts going back three years.

Eventually, I remembered that my paperwork had been safely stashed in my lock box; but, I made the decision to just bite the bullet and purchase a new laptop.

Anthony searched for every available discount and even made arrangements to transfer all of my files from my old laptop onto the new one...for Free!

When it came to knowledge of his products and matching them to the needs of the customer, Anthony excelled.

Between the tech support and the customer assistance, this was, by far, the best store experience I've ever had.