Exceptional service.

Lev Akdemir did an exceptional job from start to finish His honest, efficient, and kind approach truly made for the best car buying experience we have ever had. Delivery of our new vehicle was seemless and efficient as well. We love our Range Rover Sport and will recomend Lev and the dealership at Hoffman Estates. Great job Lev! Karen & Gary

i.e., A local favorite, or highly recommended becauseLand Rover Hoffman Estates has been the best overall dealership experience I've had which includes the Mercedes, BMW and Jaguar dealerships that I deal with. I've bought many parts and accessories for my Range Rover Evoque and Jeff Thomason, Parts Manager, has been very helpful, professional and courteous whenever I'm there to purchase parts. Always on top of things and letting me know right away once the part arrives. In fact his entire parts department crew (Erik and Adam) has been excellent to deal with. When I can't figure out how to install a part, I would give the parts department a call and they have always been helpful to give advise. Definitely give them a try. I also want to give kudos to Ty Cobb (Service Manager) and the service department. From making the first initial appointment to picking up the car afterwards, I have full trust that my car is taken care of once the service is completed. Ty, Mike and Rudy always have time to explain in detail what needs to be done. For example, when I was having my 3rd year brake fluid flush done, I asked Mike if I would need a power steering flush at the same time and Mike and Ty mentioned my power steering is electric and needs no fluid. Some dealership might have taken advantage of that. I also have to give a thumbs up to the general manager Jon, the sales team (Sean and Adam), the finance manager Jessica and the ladies at the front desk. Since my purchase of my Evoque in Nov of 2011, I have nothing but praise for the entire team at Land Rover of Hoffman Estates. Whenever I'm there, everyone (from management to porters) makes you feel welcome whether it's a quick smile and hello in passing or have the time to chat and listen if you have any concerns about your vehicle. Keep up the good work!

We were quite a small fish for the dealership buying only a truly preowned not a Land Rover or bmw, but a simple Honda vehicle, nevertheless, trully blessed to meet the nicest people on earth there, especially, in the face of David. Much can be said, but to sum it up it was a trully great service with much professionalism and honesty.

Excellent service, worked seemlessly with my aftermarket warranty

The best car buying experience of my life! If you are looking for a Land Rover check them out first!

Friendly, low pressure sale. Highly recommend.

Land Rover of Hoffman Estates was a great fit for me when I was browsing nearly new cars. They made sure that people like us would see it by being visible on EBay, competitively priced, and nice down to earth people. I am not located in the greater Chicago area, but about 140 miles away, and it was completely worth the drive. I would definitely consider buying another car from them when I find myself in the market again. Thank you! Melissa - Peoria, IL

Great experience, awesome Sales Team. Paul Reynard is one of the best Salesmen I have ever had the pleasure of conducting business with...I intend on making my next vehicle purchase at Land Rover Hoffman Estates. Thank you Paul, I love my new VW!

The guys at this service dept are always very nice and they get my car back to me as quickly as they can. They are really great. I will most likely get my next car at this dealership because of them, and I would not get my car serviced anywhere else. I really appreciate these guys.

Keep up the prompt and warm welcome. I have noticed and do appreciate the car washes buy every time I get the car back the black rubber floor mate is dirty from dirty shoes. Not a big deal just a nit.

I always have a great experience at your dealership. Keep up the good work!!! I love my new Land Rover!!!

I had to have the vehicle towed in, but service was extremely accommodating and my regular consultant did his usual fine job with every detail. I loved that he always takes the time to explain everything to me. Thank you.

Extremely Accommodating I had to have the vehicle towed in, but service was extremely accommodating and my regular consultant did his usual fine job with every detail. I loved that he always takes the time to explain everything to me. Thank you.

Once I was able to get onto the office to actually sign the paperwork, it was fine. It just took too long for me to get into the office. The wait time could have been better.

Overall, I had satisfactory service. Once I was able to get onto the office to actually sign the paperwork, it was fine. It just took too long for me to get into the office. The wait time could have been better.

We had an awfully long wait after deciding to purchase the car to see the manager. Apparently you are under-staffed on Friday nights. We were there for over three hours! The manager did give an eloquent apology for our wait. It was very smooth once we got in to see the finance manager, but the wait was especially infuriating to my husband who really sees such issues as poor customer service. Overall, She called and sent a thank you card. She is very sweet and hardworking. I will definitely consult her in the future.

Good salesperson. We had an awfully long wait after deciding to purchase the car to see the manager. Apparently you are under-staffed on Friday nights. We were there for over three hours! The manager did give an eloquent apology for our wait. It was very smooth once we got in to see the finance manager, but the wait was especially infuriating to my husband who really sees such issues as poor customer service. Overall, She called and sent a thank you card. She is very sweet and hardworking. I will definitely consult her in the future. avorite, or highly recommended because

Excellent guys working the desk. They were terrific to work with. They know how much I love my car and they make sure I am super happy. Thanks Bill Jacobs LR!

Excellent guys working within this Bill Jacobs Group. They are compassionate, professional people that go out of their way to make you feel special and get you the best deal.