I dropped off my cat to have a tumor removed. They said they should be able to fit the procedure in the next morning. I called the next day they couldn't fit it in. I called the following morning and they still hadn't got to him. Later that afternoon they still hadn't gotten to him. I came to pick him up without getting the procedure done. They handed me my cat in a carrier full of urine. I think they kept him in the pet taxi. They saw nothing wrong with keeping a cat locked up for nearly 3 full day because the weren't charging me anything to keep him overnight. If they couldnt fit him in they should have made an appointment in the future instead of putting the cat through the ordeal. But they only saw money. I would have given them no stars if the site would allow.

Don't Go to these People They are Disgusting Customer Service on the phone Very rude to talk to I do not recommend.