i bought a prepaid phone from your co. 3/31/2018 when i got home i had my old service disconected what your people didnt tell me that it needed to stay on till the no. could be transfered i didnt find that out till today and now it cant be transfered with out reactivating my old phone for 50.00 i ve had this no. 15 yrs i am not changing it so ive canceled you instead and will tell everyone i can get to listen DONT GO NEAR YOU PEOPLE i was on hold over 2 hrs. trying toget this straightened out thats not acceptable