Forget the Geek Squad, forget college kids that think they can fix your computer. Norm has been doing this for many a fortnight, and it shows in his work. I've had him work on several of my computers over the last year and his work is always exemplary. And he makes house calls, usually by the next day! And he charges a very fair price, less than techies with a fraction of his knowledge and skill. On top of all that, he is a true "gentleman and a scholar," always a pleasure to do business with. Once I found him, I wouldn't consider lletting anyone else touch my computers.