A friend and I decided to get a 2-hour jet ski rental after we were quoted a $10 discount (not much, but something) over the normal 2-hr rate. 40 minutes in, my friend's jet ski broke down and would not start. Luckily, we had waterproof cases for our cell phones and called the office to tell them. It took nearly an hour for their tow-ski to arrive, during which I stayed with my friend as he drifted further into the gulf away from shore. When their guy inspected the ski, the positive battery connector disintegrated. After the LONG 5-mph tow back to the rental location, my buddy was refunded, but I was still charged full price. Apparently management feels the thing to do is to abandon your friend and go have fun on your own anyway, because if you choose to stay with someone who is broken down and adrift, you're still having the fun you paid for.



I offered to pay for 1 hour of the rental ($75), which they declined, saying I had the ski for 2 hours and could have done whatever I wanted. They offered a 2-hours-for-1-hour the next day, which was completely unusable because a) we had to leave town to drive 9 hours home the next day (which they knew) and b) that would involve giving them even more money. The credit card company was unable to help get ANY sort of compromise, and I feel totally abused because it was the rental company's poor maintenance of their skis that ruined the 2-person outing, and their

poor management / customer service that was unwilling to give any reasonable compensation for the negative impacts they caused to my experience.



Regular staff was generally friendly, no gripe with the person who finally came to tow my friend in, but very dissatisfied with management, their policies, maintenance and overall quality of experience. Buyer beware, or just go somewhere else.

My family rented jet ski's from here on our last vacation, and I'm glad we did! We had a BLAST!! We chose the 2 hour trip and it was well worth it. We got to see dolphins and even a manatee on our trip! We will definitely use this company again on our next vacation!

It was our first time going jetskiing with this company. It was an absolute blast. The service was great and the people were friendly. I would gladly recommend this company to anyone who wants to have a great time!

You guys rock , My family and I had great time while in Sarasota, thank you !!! looking foward to see u guys this summer !!

Me and my whole family went out on a jet ski ride with this company and we all had a great time, it was really fun. I think the best deal is the 2 hour rental, because you get to go out on the open water. highly recommended.

Siesta Key Jet Ski Rentals Is the best, We had the best time out on the water and they also have a guy with you to help or just to have fun with. Omar is the guy you want because he will show you a great time plus this company cares about your safety. They are inside of Cb's saltwater Outfitters on Siesta Key. Thanks for the great time Omar. We will be back and tell others, The Harper family from Springfield Illinois

Siesta Key Jet Ski Rentals Is the best, We had the best time out on the water and they also have a guy with you to help or just to have fun with. Omar is the guy you want because he will show you a great time plus this company cares about your safety. They are inside of Cb's saltwater Outfitters on Siesta Key. Thanks for the great time Omar. We will be back and tell others, The Harper family from Springfield Illinois

While visiting Siesta Key, don't miss going on a Jet Ski.! Great FUN!

We rented from Siesta Key Jet Ski located at CB's.. They have a "guide" to go with so you feel confortable, safe, and know where to Ski...we had a Great time.!

This was the most fun we have ever had on vacation. The people at Siesta Key Jet ski Rentals are the best. They have 1 and 2 hour rentals. You can go out in the gulf of mexico on the 2 hour. Go out and have fun with these guys.