I have been to this dentist office off and on for the last 7+ years. I can't praise them enough for being so nice, professional, sooo honest and fair!



For the last 3 years, I was with another dentist office (SmileCare Family Dentistry -- I selected them because they're less than 5 minutes from my house -- bad reason) who so many times gave me such an excessively expensive quote for services they claimed was not covered by my insurance. For example: This month, Oct. 2009, my child needed to have their space maintainer/spacer removed. Because Smilecare did not put the the spacer in, they told me it's not covered by my DHMO insurance and quoted me well over $500 out of my pocket to remove. That much for a 30-second simple procedure (I've seen it done with my older kid)!!! Of course I was shocked and did not elect to have them provide such service!! I called West Park Dental for a quote for this same service and stated that it will be uninsured since I have my DHMO coverage elsewhere. They asked me to bring my child in to see the spacer, and quoted me under $50! Almost a $500 difference! And I confirmed this is the amount for any patient, not because my child was a patient from 4+ years ago!



And this is not the 1st time. My older kid's spacer fell loose a few years ago and I asked if SmileCare could glue it back on. Similar issue, not covered by insurance, I can't remember exact amount of quote but in the hundreds -- really, how hard to reglue the spacer back on (it's not like they had to order another spacer) ! I couldn't believe the price, so I called West Park, who only charged me $50! (I should have switched dental coverage at this point, now that I look back)



I just want people to realize that you should definitely get 2 quotes on dental services, and you should scrutinize their bill. I'm just so upset at how SmileCare could charge such an astronomical amount, and of course amazed and thankful I have West Park to come to my rescue.



I was with West Park from 2002-2005, great service with the office there, but switched dental office because having 4 little kids made this office too far to visit. Now that they're older, and now that I have experiences that allow me to appreciate/miss West Park, I'm going back to PPO at the next open enrollment and taking my service to this dental office who I can trust.



You won't be disappointed either.