Wow! Awful customer service! It's been 14 days since I placed my order, it won't get here in time for me to fill my cookie order! They won't answer the phone or return my email!!

I placed an order June 9th, my sons birthday was yesterday June 24th. I still have not revieved his cake topper I ordered. The business did not return any of my e-mails and I never was able to reach anyone by phone. I'm very dissatisfied.

Well I'm an avid EBay shopper 24/7 I came across an eBay seller who was from Orange Novelty. I ordered tons of baking cups, sprinkles cookie cutters and more than I should Have :/ Unfortunately my order was lost with UPS!!!!!! Anna was very helpful and contacted UPS right away. The problem was I needed the things like YESTERDAY! If you know what I mean. She asked me to come down to her shop and she would send me home with another order . Wow the place was worth the drive ! At first I walked in and was like "uh I just sat thru 2 hours of traffic to get to this little place? But them I realized that in the front that's where she has walls covered with any baking cup imaginable. The other wall had over 500 cookie cutters. Then she told me that there was the back store and I just about died. I spent 64.00 when I placed my original order on line and spend over 250.00 in 45 minutes! Its just that crazy. SO leave your wallets at home:) Now I know the excitement my sister has over scrap booking stores . You have to check it out!!!!! Just to let you know I found her on Face book. I wish I lived closer, I see that every week she sends out messages like " Next 20 people will get a 5 pound of fondant valued at $25.00 for $15.00 !!!!!! I need to at least make some new friends out there just so I can send them to pick up the face book deals!!!!!!

OMG! This place is awesome. I just started decorating and found everything I needed and the young lady in front was so helpful and answered all my questions. LOVE IT!!!!! The Book "Cake Decorating For Dummies" named the store the best in california!

ORANGE NOVELTY IS A CAKE DESIGNERS DREAM. SO MANY ITEMS TO CHOOSE FROM. CAKE DECORATIONS TO CANDLES AND CUPCAKE PICS. I AM VERY PLEASED WITH THERE SELECTION. IF YOU HAVEN'T GONE AND TAKEN A LOOK, YOU NEED TO GO. THERE ARE ALSO SEASONAL DECORATIONS FOR EVERY HOLIDAY. THANKS ORANGE NOVELTY FOR YOUR SERVICE.