Comfort First replaced 2 HVACS in our home (2 different years...one downstairs and one upstairs) and did an excellent job! After the first HVAC, we had no questions about who we were going to call to replace the second. Ricky's team was outstanding! He was very professional, knowledgable and had excellent customer service. The installation was done professionally. They had great respect for our home and they kept things neat and orderly. They made sure I thoroughly understood how to operate and maintain the new systems. We've had no problems with the new systems and they've been responsive on the routine service calls to check the systems. Very professional...from the quote to the installation and finally the service plans. I definitely recommend their service to anyone. Thank you!

I am a skeptic, but Comfort First won me over! BEST SERVICE EVER! I was impressed with Art professionalism, honesty, and providing me with all answers to questions I asked (Yes, I did my research). Ricky and his co-worker is the best!!! They came out and installed a complete split unit (16 SEER Amana), including new duct work. These guys worked all day Friday, Saturday, and Sunday to make sure my system was up and running. I "Highly Recommend" David Fayetteville NC

They fixed our heat pump last spring, and now after only 9 months, the same motor is bad again. I called a family friend to replace it this time, for less than half the cost.

Thank You..Art, Ricky, Manuel, and Liz..You guys definitely put the Comfort of the customer First. Day One....Great no pressure consultation by Art (Comfort First owner) on what we needed for our 25 year old home....Art explained several options and we decided to go with replacing our air conditioning system, removing our Apollo (hot water) heat unit & and installing a gas furnace, and replacing the entire duct system with a R-8 rated duct system....Art was very detailed explaining the equipment, parts, labor, completion time, permits, and inspections....He also explained the warranties, guaranties, discounts (military & senior), and financing....Art left us with a good feeling that Comfort First was the way to go. Day Two (the next day)....Ricky (installation specialist) and his helper Manuel showed up on time...They were very professional and polite...The very first thing (to our surprise) they temporary installed two a/c window units for our comfort, what with the outside temperatur

From the meeting Art and having the initial contract overview to having our new system put in this company has been wonderful! The men that installed our system today (6/25/13) worked hard through the early afternoon to the evening - even during a crazy wild thunderstorm!! They were happy to work with us on a finance plan, and everyone we've talked to / work with has been extremely professional. We will definitely recommend Comfort First to everyone we know!! Thanks for an awesome job, guys!

A very professional company from the people who answer the phones to the service personnel that came to the house. I would highly recommended Comfort First and would not hesitate to use their services again.

Wow! What service! I can not say enough great things about Art, Ricky & Josh. After learning we needed a new HVAC unit we did like most and shopped around for what we believed to be the best unit, best price, best service, etc. We were on the fence until Art came out and talked with us about what Comfort First could do for us. We signed the paperwork that night and 2 business days later we have a new HVAC unit that goes beyond any expectations I might have had. Ricky & Josh installed our unit and were the utmost in professionalism, knowledge and customer service. Call Art and his team for any heating/air conditioning issues you may have, I promise you will not go wrong!A local favorite, or highly recommended because

Had several companys provide estimates. Seem like used car salesman and lacked integrety not all just 70% of 10. Pays to shop estimates from $12,800 TO $5,900 for entire heat pump system replacement. Comfort First proveded the best price and service package. The service personnel were dedicated and professional starting a 9 AM and finishing at 9 PM Josh and is partner should be commended and provided a bonus. Bravo Zulu is a naval signal, meaning "Well Done";

High power bills and having a system that didn't work properly in the heat and cold, led us to look into replacing our system. We contacted several heating contractors. We just couldn't find a company that we felt that we could trust until we found Comfort First Heating and Cooling. A friendly smile, a resolution to our high heating and air expenses, was an answer to our prayers. This company took the time to show us why we were heating and cooling the outside, instead of just wanting to hurry and replace only the unit as some companies quoted. During this day and time, saving money is a must. Wes not only showed us what caused the issue, but gave us a solution. Comfort First is definitely a great name for this business, They put the customers needs first!