HONEST & AWESOME. Jeff came out to diagnose why my ac. For the 3rd time my compressor failed. Part was covered by warranty but not labor. ($900+) Even tho this would likely cost him the job, Jeff suggested I call back previous company who replaced the last two compressors because they SHOULD back up their work. I planned on never using Sonoran Air, Inc. again because they have TERRIBLE customer service....but after I talked with Jeff and then a Goodman rep.(maker of AC) I went with saving the money. However, when I'm done with this problem (fingers crossed) I will use Allstate for my needs AND recommend to anyone needing assistance!

HONEST & AWESOME. Jeff came out to diagnose why my ac. For the 3rd time my compressor failed. Part was covered by warranty but not labor. ($900+) Even tho this would likely cost him the job, Jeff suggested I call back previous company who replaced the last two compressors because they SHOULD back up their work. I planned on never using Sonoran Air, Inc. again because they have TERRIBLE customer service....but after I talked with Jeff and then a Goodman rep.(maker of AC) I went with saving the money. However, when I'm done with this problem (fingers crossed) I will use Allstate for my needs AND recommend to anyone needing assistance!

Charged for parts that were on warranty. Did not connect wires ...sloppy job...complete rip off for prices. Other companies commented how sloppy the work was.

I called after a night without air. They came that day and fixed the unit quickly. They checked our other unit and cleaned a filter to make sure the reading wasn't off. They were great! Very honest and very reasonable. I've recommended them to all the neighbors.

we had a service tech come out to do repairs on a friday. he replaced a capacitor and all was well... or so we thought. we left town for the weekend and upon returning we found our ac had been out all weekend. it was over 100 degrees in our house and litterally boiled about $300 worth of fish alive. our whole house reeked of dead fish. the tech said the wires to the compressor were burnt, yet none of the fuses were blown. we called another company to find out how this could've happened, since fuses are made to prevent this from happening, they told us that the fuses must have been bypassed. why? for more repairs? i dont know. but wont be using this company again. $175 on friday+ $175 on sunday + $300 on dead fish = very angry